Privacy Policy

ScaleIQ Labs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, purchase our products, or use our services.

By using our platform, you agree to the terms outlined in this Privacy Policy.

1. Company Information

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use collected information to:

• Process purchases and transactions
• Deliver digital products and services
• Provide customer support
• Improve website functionality and user experience
• Send transactional emails and important updates
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Digital Products & Services

ScaleIQ Labs provides digital educational resources and online products including:

• Ebooks
• Templates and planners
• AI resources and digital tools
• Courses and downloadable content
• Memberships and community access
• Consulting and digital services

All products are intended for educational and informational purposes only.

5. Payment Security

ScaleIQ Labs does not directly collect or store sensitive payment credentials such as:

• Full card numbers
• CVV numbers
• Banking passwords
• UPI PINs

Users are advised to ensure transactions are made only through official payment pages.

6. Account Registration

Users may create accounts on our platform to:

• Access purchased products
• Track purchases
• Access memberships or services
• Receive updates and support

Users are responsible for maintaining the confidentiality of their login credentials.

7. Cookies & Analytics

Our website may use cookies and analytics tools to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience
• Measure marketing effectiveness

Users may disable cookies through browser settings, though certain features may not function properly.

8. Third-Party Services

We may use trusted third-party platforms and services including:

• Payment processors
• Analytics providers
• Email delivery platforms
• Hosting services

These providers may process limited information necessary to perform their services.

9. Data Protection

We implement reasonable technical and organizational measures to protect user information from:

• Unauthorized access
• Misuse
• Loss
• Disclosure
• Alteration

However, no digital platform can guarantee complete security.

10. Communication

By using our platform or making a purchase, users may receive:

• Order confirmations
• Product delivery emails
• Support responses
• Important service-related notifications

Users may unsubscribe from promotional communications at any time.

11. Refunds & Disputes

Refund eligibility is governed by our Refund Policy. Unauthorized chargebacks, fraudulent disputes, or abuse of digital access may result in account suspension or legal action where applicable.

12. Children’s Privacy

Our platform is not directed toward children under the age of 13. We do not knowingly collect personal information from minors without appropriate consent.

13. Policy Updates

ScaleIQ Labs reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

For privacy-related questions, support requests, or concerns, please contact:

15. Consent

By accessing or using our website, products, or services, you consent to this Privacy Policy and agree to its terms.