SIQ Labs is a commercial infrastructure platform. It does not itself sell or ship physical goods. Where a connected application uses SIQ Labs for hosted checkout and payment orchestration, the following applies.
1. Fulfilment Responsibility
Fulfilment, dispatch, tracking, and delivery of any goods or services purchased through a connected application are the sole responsibility of that application’s operator. Customers should refer to the shipping policy of the application from which the purchase was made.
2. Digital Goods & Services
Where the transaction relates to digital goods, subscriptions, or services, access is typically provisioned by the connected application immediately upon successful payment confirmation received from SIQ Labs.
3. Dispatch Timelines
Standard dispatch timelines for physical goods, when applicable, are as declared by the connected application after successful payment, unless otherwise stated on the product page.
4. Delivery Delays
Delivery may be affected by courier availability, force majeure events, or address verification. Customers should contact the connected application’s support channel for shipping enquiries.
5. Contact
For platform-level queries only:
ScaleIQ Labs
155, Balaji Nagar,
IOB Colony,
BU Post,
Coimbatore – 641046,
Tamil Nadu,
India
Email: scale@scaleiq.in